111bey's Privacy Policy — Your data is completely safe with us

When you create an account and use our services on 111bey, we collect certain information. This information falls into three categories:

A. Information you provide directly

• Registration Details: Full name, mobile number, date of birth, password.
• KYC Information: National ID (NID) number, passport, or birth registration certificate details.
• Payment Details: Mobile Banking, Nagad, or Rocket number (full payment account details are not stored).
• Support Contact: History of messages sent via live chat or email.

B. Automatically Collected Information

• IP address and device type.
• Browser type and operating system.
• A log of which pages you visited on the site and for how long.
• Gaming activity and transaction history.

C. Information Received from Third Parties

• Transaction confirmation data from payment providers (Mobile Banking, Nagad, Rocket).
• Identity verification data processed through fraud prevention agencies.

111bey uses your information only for lawful and specific purposes. Full details are provided in the table below:

Your information is never sold to advertisers or transferred to third parties for marketing purposes.

111bey uses cookies on its website. Cookies are small text files stored in your browser that help improve the site's functionality.

Types of cookies we use

• Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: Used to remember your language preference and site settings.
• Analytics Cookies: Collects anonymous statistics to help us understand which parts of the site are used most.
• Security Cookies: Prevents fraud and unauthorized access.

111bey never sells your information. However, in limited circumstances, certain data may need to be shared with specific third parties:

• Payment Provider: Mobile Banking, Nagad, Rocket — only the information necessary to complete transactions.
• Game Provider: Internationally licensed game software companies — gameplay data only.
• KYC Service Provider: Identity Verification Agencies — for verification purposes only.
• Law Enforcement Agencies: In compliance with a lawful order from the Government of Bangladesh or a court.

111bey maintains separate data processing agreements with all third-party service providers to ensure your information remains protected.

Your information is not retained longer than necessary. Retention periods vary depending on the type of data:

• Account Information: For the duration your account is active, and up to 5 years after closure (as required by law).
• Transaction Records: Up to 7 years, in accordance with financial regulatory requirements.
• KYC Documents: Up to 5 years in encrypted form after verification.
• Support Chat Logs: Up to 2 years after the issue is resolved.
• Browsing Logs: Up to 90 days.

Once the retention period expires, data is automatically deleted or anonymized.

As a 111bey account holder, you are entitled to the following rights. Contact support to exercise any of them:

• Right to Know: You can find out exactly what information we hold about you and how it is used.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your information under certain circumstances.
• Right to Restrict Processing: In certain cases, you may request that the use of your information be restricted.
• Right to Portability: You may request a copy of your information in a machine-readable format.
• Right to Object: You may object to your information being used for specific purposes.

111bey employs industry-standard technical and organizational measures to protect your information:

• SSL/TLS Encryption: All data transfers are protected with 256-bit encryption.
• Password Hashing: Passwords are never stored in plain text; they are hashed using the bcrypt algorithm.
• Two-Factor Authentication: Provides an extra layer of protection at login.
• Firewall & DDoS Protection: Advanced security measures at the server level.
• Regular Security Audits: Systems are regularly audited by independent third-party experts.
• Staff Access Controls: Only authorized personnel have access to specific data.

111bey strictly enforces an 18+ policy. Collecting information from or providing services to anyone under 18 is strictly prohibited.

• Date of birth is verified at registration, and users under 18 are not permitted to create an account.
• Age verification is carried out during the KYC process.
• If we become aware that any minor's data has been collected inadvertently, it is deleted immediately.
• If you have any concerns, contact support immediately — we will act promptly.

111bey reserves the right to update this Privacy Policy at any time. When changes are made:

• The "Last Updated" date at the top of this page will change.
• For significant changes, a notice may be sent via SMS or email to your registered mobile number.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

For any questions, comments, or to exercise your rights regarding this Privacy Policy, please contact us:

• Email: [email protected]
• Live Chat: Click the chat button in the bottom-right corner of the site.
• Response Time: Usually within 24 hours.

To send a complaint directly to our Data Protection Officer, include "Data Protection Request" in the subject line of your email.